Software development

The Ultimate Managers Guide To Managing Remote Teams

By February 6, 2021 No Comments

A shared online calendar can help ensure that everyone on your team can easily share and view the latest schedule details in one place, helping make managing a remote team a little easier on you. Regular and informative communication is the lifeblood of a workforce. For remote or hybrid teams, a bit of overcommunication works even better.

Long term questions about how many remote employees companies will have and how often hybrid staff (some days in-office, some remote) might work from home remain unclear. Either way, managers need to be front and center in giving hybrid and remote teams the direction and support they need. But managing a remote team —maintaining a sense of cohesion, keeping morale high and more — can be a tall order. And when you have to manage your remote team, make sure you know their pulses.

Managing a Remote Team

The challenges discussed above do not provide an exhaustive list. However, they show that the manager of remote employees needs to be clear about the challenges they may meet. They also show that when employees move to remote work, it cannot just be business as usual.

Managing Remote Employees: 7 Tips And Best Practices

Have a good understanding of what needs done, whether a single project or a series of ongoing tasks. Share useful information on best video conferencing practices. You may think that communication is an issue easily solved with the various tech-based solutions you’re using. But you’ve probably seen no shortage of research that suggests that most of our communication is non-verbal.

Brief daily check-ins or staff meetings help leaders and project managers to assess situations and identify roadblocks. Regular career catch-ups are a results-driven way to manage a remote team as you’re able to build employees’ trust and connect with them on a personal level. Your remote workers, in turn, will be able to share their personal goals and objectives for your brand.

  • Before you can effectively track your company’s progress, you must first evaluate workers’ performance, which begins with properly managing remote teams.
  • Successfully working from home is a skill, just like programming, designing or writing.
  • Rotate meeting times so that the inconvenience of having a meeting either too late or too early in the day does not fall on one employee.
  • Regular and informative communication is the lifeblood of a workforce.
  • Consider conducting video calls rather than just audio ones, as seeing colleagues builds camaraderie.
  • Yes, your company will probably spend less on physical office space, but those savings are likely to be spent elsewhere, depending on the remote work that needs to be done.

Roth also advises that managing expectations means being flexible and empathetic during the process. Distractions may need to be forgiven rather than managed in some cases, she adds. With today’s technology-enabled mobility, supervising a partially distributed team has become more commonplace. But if your entire staff has had to move to a remote framework, navigating your role as a leader can feel a bit daunting. There’s no doubt that change can be hard for everyone on your team—including you.

Lack Of Communication

This has a positive effect on engagement, job satisfaction, and loyalty. With the proliferation of employees working remotely, there has been a corresponding increase in companies offering remote training. Remote training is especially important when things are changing because employees need to learn new skills around working remotely. To provide emotional support, you will need to always be in communication with your employees and ask them if there is anything they need from you. Including everyone could also involve fostering shared leadership.

In the same vein, it’s not everyone who is cut out to manage a remote team. Thus, managers need to be extra vigilant when they bring new members into their teams. As a manager, Managing a Remote Team it would be a mistake to think that since people already know what they should do in the office, it should be clear to them what is expected when working remotely.

Create Team

Due to business shifting to remote working from the typical office workspace, managers should acknowledge stress, distractions, and rate of adaptability. Then, exercise flexibility in task supervision while managing remote teams. While managing remote teams, ensure you find that delicate balance between continually pinging employees and delegating workflow by setting up automation. For those managers who suddenly find themselves responsible for supervising remote employees, this may feel like being thrown into the deep end. Indeed, managing virtual teams is something that needs to be done in a specific way. This implies that, as a manager, you will not just continue with business as usual.

Managing a Remote Team

Switch around meeting times to accommodate different team members. Don’t always make your United Kingdom teammates hop on late-night phone calls. Consider having an early morning meeting to give them a semi-normal schedule every once in a while. It’s hard to coordinate meeting schedules when 10am on Monday in San Francisco equates to 6pm on Monday in London and 5am on Tuesday in Melbourne. Yes, employees will eventually return to offices, but the workforce will never be the same.

Final Thoughts:14 Tips For Successfully Managing Remote Teams

Although it’s essential to see how well team members meet expectations, don’t oversee their actions too closely, as that can breed distrust. Learning how to manage a remote team starts with setting boundaries and work rules your employees should adhere to as they work from home. One of the significant benefits of remote work is that it allows your employees to work anywhere in the world, as long as they have the required tools.

Managing a Remote Team

And when there is a mix of off-site and on-site employees, wise managers seek opportunities to include everyone in team activities and discussions whenever possible. An important aspect of successfully managing remote employees is to make all necessary tools easily accessible as needed. To meet that need, leaders and teams may have to puzzle through what should be put in place to ease a telecommuting transition. As such, you need innovative ways to bond your group together. We’re fortunate that technology has given us the means for many jobs to be performed away from a central office location.

As common as remote working is nowadays, team managers still face challenges when managing remote teams. However, micromanaging remote employees can be stressful for both parties and make employees feel like they’re not trusted to do their work. Instead, focus on outcomes and goals rather than visible activity and hours worked. As long as the employee is getting their work done well and on time, their work style may be irrelevant. Fortunately, you don’t need to figure it out all on your own. Before you can effectively track your company’s progress, you must first evaluate workers’ performance, which begins with properly managing remote teams.

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If it fits your company culture, encourage them to find each other on Instagram or Facebook, and to group-text silly memes or GIFs for a healthy dose of daily humor. Spend the first few minutes of team calls chatting about family, pets, hobbies, or other non-work topics that you’d normally share during an in-office coffee run. You might even invite them to “bring” kids and pets to the meet-up. Encourage social interactions and small talk Set aside a time in the day where remote workers can have casual conversations. Companies have had to shift to remote work because of the global pandemic.

How Do You Motivate Remote Employees?

As a team manager, the mental health of your employees should be of utmost concern, especially since they will deliver better results when they have sound health and feel supported. You can hold virtual parties, online hangouts, joint brainstorming video conferencing, and welcome sessions to build positive interpersonal workplace relationships. We can’t overemphasize the importance of communication between managers and remote staff when learning how to manage a remote team. One of the things that your remote team members will not be able to do with ease is to walk over to another team member’s desk, or your office, and ask how they should do something.

Labels serve as necessary guidelines for effectively managing remote teams. Set up one-on-one weekly or monthly meetings with each virtual team member you manage. Jumping on Zoom calls with your employees for career talks is a great way to manage remote teams. Collaboration tools are crucial for managing remote teams as they help your workers communicate, manage tasks, and share project files.

Let’s jump into a few game-changing best practices that’ll get your team headed in the right direction. For instance, after 90 days of tracking a call center employee’s work, you may discover the need to extend customer service hours or identify a bottleneck that impacts productivity. The race for improving team collaboration has become a hip trend in the business world. You can easily find a lot of strategies and how-tos describing ways to enhance employees’ performance and boost productivity. This virtual face-to-face assessment could be the perfect time to ask for project management feedback and suggestions on how to move forward.

In such a situation, it is easy to end up with one group receiving more benefits than the other. For instance, if you supply meals to your co-located employees, find a way to extend that benefit to your remote workers. If remote workers have flexible hours, find a way you can extend this benefit to co-located employees. We have put together 27 tips for successfully managing remote teams to help managers sail across a new normal. With so many great tools and apps like Dialpad out there to make remote work easier, you’ll find that communication and management are as easy as if your team were in the office with you.

Effective Team Collaboration

Assuming such incidents don’t become routine, patience is helpful – especially when remote work is a temporary solution to a short-term event, situation or crisis. When working remotely, we can’t peek over the cubicle or slip down the hall to see if a colleague or supervisor is around to answer a quick question. Fill out the form and one of our representatives will contact you within one business day. Many professionals find the transition to remote work challenging — at least initially. To set a course for remote work success, try using the best…

When it comes to infrastructure, be clear about who will provide the remote team with the tools they need. If you ask the team members to supply their own equipment, you’ll need to determine how it will be paid for, how technical support will be provided, and what features it should have. If this is not clarified, you may risk the security of the communication and data that your employees have access to.

He’s spent almost a decade writing about startup, marketing, and entrepreneurship topics, having built and sold his own post-apocalyptic fitness bootstrapped business. A writer by day and a peak bagger by night , you can usually find Jesse preparing for the apocalypse on a precipitous peak somewhere in the Rocky Mountains of Colorado. For example, you might show an employee how their piece of content is ranking in organic search and how this leads to revenue for the company. Tying individual contributions to overall company outcomes can help keep employees motivated. Consider hosting 15-minute Slack conversations, or maybe do an old-school conference call every once in a while. Keeping your meetings fresh reduces monotony and non-engagement.

Tips For Managing Remote Teams

But not spending two hours per day commuting, and having the flexibility to work when you prefer sure does make it easier. Another is engaged to a nurse whose schedule changes every week. Their lives are made a lot easier by the fact that he’s able to work the same hours as her and get time off when she does . It’s our chance to chat, learn more about each other, and build the supportive culture we all appreciate so much. Every day, we have a 10-minute check-in call with everyone from the team. At around 9 a.m., employees would wander into the office, pour themselves a cup of coffee, sit down at their desks, put on those big silver headphones and get to work.

The best Zoom tips and tricks that you can use to master conference call communication. We’ve still got work to do, and much of that revolves around developing and protecting our culture and collaboration as we grow. The more exposure team members have to each other, the more developed and defined that culture becomes. Everyone on our team has either worked on a distributed team before, or been a freelancer or entrepreneur in the past.

Data shows that remote work has a positive impact on productivity. 51% of respondents in a FlexJobs survey say they’ve been moreproductive working from home during the pandemic. Pick an employee’s brain to get their thoughts about a strategy or the company’s direction. If they want to learn more about search engine optimization , you might purchase a discounted company license to a certified course they can all take. If you have a good friend at another non-competing company that specializes in graphic design, consider asking him to do a 30-minute presentation to your team. Employees will feel more comfortable talking with you if they feel like you’re a champion in their corner .

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